Read the latest industry news featuring Ampac Dental
Old town values in modern dentistry
Dr Aidan Tinney’s choice of Ampac Dental isn’t just about equipment; it’s a testament to values. Explore how reliability, fairness, and genuine support have become the cornerstones of this enduring dentist-supplier relationship.
Simply the Best – Dr Kanthathas
Dr Kanthathas’ initial visit to Ampac Dental’s Rockdale showroom in Sydney’s inner-south suburb began a trusted practice-supplier relationship and also marked the group’s first purchase of the Swident range of dental chairs. “The chair ticked all the boxes for us. It was compact with a small foot print, yet very comfortable and easy to operate. Patient chair ergonomics is very important to us. Our patients age range from 6 to 70 so the chair must be optimised to ensure their comfort and safety. The Swident chairs do not disappoint at all,” Dr Kanthathas says.
A matter of trust – Dr Daryl Holmes
Over the last 17 years, Ampac has been equipping 1300SMILES with treatment units like the Swident Friend-Easy and Swident Partner as well as Trident Rix DC 70 x-ray machines. In particular, the Friend-Easy model has become the perennial choice for many 1300SMILES surgeries. The group practice has 29 locations spread across Queensland and four in New South Wales. Natalie Rawlings, the Procurement and Compliance Manager at 1300SMILES, says the repeat ordering of the Swident dental units – averaging 4-5 units per location – boils down to three reasons: “Great price, great support and easy to maintain”.
A FRIEND indeed – Dr Wilkinson
The Gold Coast practice purchased their first Swident Friend Easy chair from Ampac Dental in 2018 before moving to the Helensvale location. They installed another two Swident Friend Continental delivery system chairs the following year after the new building had opened. Dr Wilkinson’s reasons for making both purchases boil down to the unit’s user-friendliness and straightforward functions.
Quality Service from A to Z – Dr Bacher
“They are always there for you … it’s just like they are a part of your business”. If that sounds like corporate insurance ad copy from a bygone era, it’s not. It’s the genuine appraisal of a satisfied customer who whole-heartedly endorses his equipment supplier (Ampac Dental) and technical support team.
Love my dental chairs (and the guys who service them)
The same way you would ask a car mechanic friend to recommend a reliable and low maintenance car, Dr Geoffery Wan went to his go-to dental equipment technicians when he was in the market for new dental chairs about 15 months ago. “The technicians had been such a wonderful support for us, servicing our old dental units, so we really trusted their opinions. We wanted to get their views on the range of chairs that they had hands on experience with, and to kind of tap on their technical knowledge. At the time, we were still comparing new chair models from Adec, Belmont and Sirona.” Looking back on the decision, Dr Wan couldn’t be happier that he had consulted Louis Rouessart and his son, Louis Rouessart Jr, equipment specialists at LR Dental. The two Swident Partner dental chairs that they heartily endorsed have indeed stood the test of time, not to mention withstood the daily rigours of a bustling NSW practice. At least in Dr Wan’s approximation, they continue to be the ideal dental chairs, constantly meeting the robust, multi-faceted needs of Bella Dental Penrith’s burgeoning clientele and seven member dental team.
5-Star Recommendation – Dr Bernadette Kwee
Trust becomes a tangible asset when garnering expert opinion and recommendations that would influence one’s long term investments. Not only did Bernadette retain John’s services as lead engineer for installation and maintenance work, she found equally competent equipment specialists in Moe and Elizabeth from the Ampac Dental team. Commenting on the teams high work rate and professionalism, the General Dentist opines: “Ampac Dental was very accomodating in regards to choice of equipment and meeting my budget” They went above and beyond with their services, which includes allowing me to trial their smaller equipment (eg, curing light, to see which one I preferred.)
Meet my Swiss friend – Dr Robert Thong
As a dentist, you devote significant amounts of time and energy towards developing a highly efficient and comfortable practice environment. To your patient, your dental chair is perhaps the most direct embodiment of such efficiency and comfort. Choosing the right dental chair, therefore, involves finding a delicate balance between design, comfort and technology. Not only must the chair complement the physical requirements of your patients, it must also meet the exacting clinical demands of your practice. Besides ticking all the regular boxes like cost-effectiveness and ergonomic features, the dental chair must also appeal at a visceral level, says Dr Robert Thong.
Swident Friend Easy: Friendly to use, Easy on wallet
“Although I’m not the main operator of the chair, the feedback from the oral therapist and staff team is that it runs smoothly, is easy to use and clean. All in all, the Friend Easy has proven to be an affordable and reliable unit with bangfor-buck features that make it a great investment!” Dr Ayethepalle.
Red Carpet Experience – Dr Colin Kanowitz
There are happy customers and then there is Sydney Dental Surgeon Dr Colin Kanowitz, who literally ran out of superlatives in praise of equipment supplier Ampac Dental.
Australian Dental Industry Association